2013 Volunteer Program Coordinator

2013 Jurisdictional Scan: Program-Coordinator in Parks Responses
JURISDICTIONREPLIEDCONTACT NAME
B.C PARKSBecs Hoskins
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESMore info here and in attached strategy. www.bcparksvolunteers.ca
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aWe work primarily with volunteer groups who do all sort of different things on our behalf • Ecological Reserve Wardens – http://www.env.gov.bc.ca/bcparks/volunteers/about/programs/er- wardens.html • We also offer campground hosting through our Park Facility Operators
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/a2000
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESThe program is provincially coordinated by our Provincial Community Engagement Specialist.
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/aYear round (the position was only created in September 2012, prior to that, there was no position in the last 10 years)
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aThe Specialist position manages the overall program provincially – In the regions there is not a specific position – Area Supervisors, Conservation Specialists and Rangers interact with and coordinate park-specific volunteer projects ◦ please forward a position description if possible. See attached job description
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESVolunteers (individuals and groups) are provided with liability and accident insurance • We have just re-launched an annual volunteer awards program (see attached) • Volunteer ball caps • If a volunteer project requires that volunteers camp, we are able to waive their fees through our fee regulation – but we don’t give away ‘free camping’ as a thank you. • Last year we provided Tim Horton’s gift cards as thank-yous; this year we have coffee mugs, water bottles and Robert Bateman prints. • Staff now have a small budget for hosting recognition events for volunteers and community partners
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/a~$70,000 for the entire community engagement program – which includes volunteers
JURISDICTIONREPLIEDCONTACT NAME
PARKS CANADAJohanne Ranger
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESParks Canada implemented its volunteer program in 1979. Since then we have developed directives, guidelines, various tools and staff training to help manage the planning and management of volunteers. We also provide the insurance for the volunteers.More info in attached directive and guidelines.
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aOur volunteers mostly provide support in 5 different categories of activities: Special Events; Caretakers; Hosts; Research and Monitoring and Living History. The following documents provide a description of these categories of activities. (see attached files)
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/aWe have averaged around 6,000 volunteers a year, though the last couple of years because of National Events we have seen an increase in those numbers (over 8000 in 2011 – Parks Canada Centennial and 7,500 in 2012 – 1812 celebrations) The following annual report will provide you a bit more information on the program over the last 3 years, including some regional analysis.(see attached file)
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESI am the national coordinator for the program. This is a year round position. My role is to provide guidance, advice, training for staff developing and implementing volunteer activities. I also oversee the development of policies, guidelines and appropriate tools (forms, etc.) for use by staff and negotiate on a yearly basis the insurance policies for our volunteers. I am classified as a program manager. We also have staff designated as ‘Volunteer Coordinators’ in each Field Unit. Field Units are Parks Canada administrative regions implemented a few years ago to share and facilitate administration and some expertise between national parks, national historic sites and national marine conservation area. There are 2 Field Units in Manitoba. The role of volunteer coordinator at that level is portion of the duties of that staff – it may be the External Relations Manager or the Partnering and Engagement Officer. Depending on the region these positions may be year round or seasonal. There role is of support and coordination at the parks and sites within their Field Unit and ensuring communication between the national office and the individual parks, sites or marine conservation area. They may also have a greater role in the development, implementation and supervision of volunteers – depending on the needs Finally, as volunteers can support many aspects of the Parks Canada program – from outreach, to research support, etc – than staff in any area can develop, implement and manage volunteers.
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/aSee above.
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aSee above.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESEntry fees are waived for volunteers for the time they come in as volunteers. We also waive camping fees for our campground hosts for the period they are ‘volunteers’. Depending on the activity, the length of time or remoteness of the area, we may also provide free camping or basic accommodation and some food (lunch, etc.). It is at the discretion of the local managers. Section 6.4 provides of the guidelines provides some further direction on out-of-pocket expenses for the volunteers. As you know recognition is an important aspect of ensuring a successful volunteer program. We have a national recognition program based on the number of hours that our volunteers provide. The following document provides you the type of items and the guidelines we provide staff. (See attached file: Recognition of Volunteers_FINAL.docx) Many parks and sites will provide other items for their volunteers and organize a yearly ‘thank you’ event.  
Question: What budget do you have for the volunteer program (not including staff salaries
YES/NOCOMMENTS
n/aAt the national level, the budget for the volunteer program is around 150k a year. This includes around 120k for insurance, and 30k for operational items (training, recognition items). We will be investing 130k over the next couple of years in the implementation of a volunteer management information system. This will help us improve the sharing of information between staff across Parks Canada and better reporting on the number of volunteers and the type of activities they get participate in. Each national park, national historic site and national marine conservation areas are responsible for the costs of implementing and managing their own program. Many of the these will be included in different budgets as they would be associated to various projects or initiatives. Unfortunately, I can not provide you an amount at that level. We do provided guidance on resources required for the various volunteer activities in Section 4.5
JURISDICTIONREPLIEDCONTACT NAME
ARIZONA PARKSNicole Armstrong-Best
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESn/a
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aCamp Host, Visitor Services (greeting & taking fees at contact station, working in gift shops, etc.), Maintenance Services (cleaning restrooms, camping areas, trail maintenance, plumbing & electrical support, etc.) Administrative Services (clerical support, research) Interpretive Services (guiding hikes, tours, campfire talks, programming for school children), Museum Services (support with exhibit development, curatorial work), Outreach (support for events, community days, marketing) Special projects and internships, Friends group (fundraising, advocacy), opportunities for group work – scouts, corporate volunteerism, etc.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/a800-900
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESn/a
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/aFull-time, year-round
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aOne overall program position, rangers designated as volunteer coordinators at each park.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESCamphost program receives free camping while donating volunteer time (at least 20 hours per week), free day use entry for all volunteers during their service time, hours-based recognition program at park level, statewide recognition based on nominations.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/a$40000
JURISDICTIONREPLIEDCONTACT NAME
CONNECTICUTWanda Torres
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESn/a
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aWe have opportunities that include gardening, maintenance, litter cleanup, assistance at special events, and pretty much anything our park supervisors need at the moment. We offer single event volunteering opportunities for groups and individuals, and the option to adopt a park for those interested in a long term commitment.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/aWe get over 300 e-mail and phone inquiries about our volunteering program, annually. Our Adopt a Park program is new this year, and we hope to retain more volunteers through it. We have groups of over 100 volunteers helping regularly at several sites, and others with wonderful leaders that can gather a group at a moment’s notice to help us after extreme weather emergencies. We rely on the assistance of sailors from the local Naval Submarine Base in Groton, New London and Coast Guard cadets from the Coast Guard Academy in New London, CT. They organize themselves every year and kindly help us prepare our historical Fort Trumbull State Park, Fort Griswold State Park, and Bluff Point State Park and Coastal Reserve before the open season begins. We also have numerous corporations with employees that volunteer for a day only, as their special activity. In addition, many sites have dedicated “Friends” groups that are not coordinated by our Agency, but often work in collaboration with us.
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESn/a
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/afull-time , year-round
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aI coordinate all our volunteering activities. However, at some parks the supervisors have developed wonderful relationships with volunteers who became permanent (like the sailors and cadets I previously mentioned), and they coordinate volunteering activities without my intervention.My position evolved into what it is today, so we do not have a dedicated description for the position of Volunteer Coordinator. The duties are, however, included in the Environmental Analyst position descriptions found here: http://das.ct.gov/HRDocs/JobsExams/CR_Environmental_Analyst_1_2012.pdf http://das.ct.gov/HRDo http://das.ct.gov/HRDocs/JobsExams/CR_Environmental_Analyst_3_2012.pdf
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESWe send them thank you notes, we plan to offer a recognition ceremony this year, our Adopt a Park volunteers will be recognized in our Adopt a Park program webpage and we allow them to park for free when they serve as well as enjoy the rest of the day at the site, free of charge. We do not have a budget for “trinkets”. Hammonasset Beach State Park has opportunities for campers who want to work for their stay. There is a waiting list for it.  
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/a$0
JURISDICTIONREPLIEDCONTACT NAME
DELAWAREGlen Stubbolo
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESn/a
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aPlease visit website: www.destateparks.com/volunteers Many positions in following service areas: Administration Environmental Education Historical Education and Research Environmental Stewardship Professional Services (like Marketing, Grants, Planning, etc) Operations and maintenance Trails Recreation Art in Parks Youth Host Program Internship Special events Wildlife Partnerships Friends
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/a5000
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESChief of Volunteer and Community Involvement- merit FT position- Overall  Administrator of Interns and Grant Programs- Merit- FT position- specific to Interns & Grants 5 Field Volunteer Coordinators, Seasonal: parks divided into regional units
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/aSee above
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aSee above
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESRecognition Program; volunteers do not pay entrance day of service; training/ costuming as necessary; Host receive campsite & uniforms; Interns- uniforms, great training
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/aIntern Stipend, materials, supplies, training- $120,000
JURISDICTIONREPLIEDCONTACT NAME
INDIANAGinger Murphy
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESVolunteer policy attached. More information and a brochure describing our volunteer program and its opportunities can be found at stateparks.IN.gov/2443.htm. To take a look at a volunteer application form, go to stateparks.IN.gov and click on “How You Can Help” under “Stewardship Links.”
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aAll kinds, from maintaining trails to naturalist aides to office work to computer data entry to building birdhouse to campground hosts. The opportunities vary from property to property. We try hard to find a spot for all volunteers and utilize their talents.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/aFrom the last three years, we averaged annually 7, 460 volunteers donating 82, 425 valuable hours.
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESn/a
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/apart-time , year-round
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aEach property has an assigned volunteer coordinator. We also have a state coordinator that oversees the overall program and data from each property.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESVolunteers do have free entry into the park when they are volunteering. The campground host gets free camping while they are volunteering as host. We do have a recognition program and volunteer picnics. Each property decides what is best for their volunteers and how to recognizes their efforts. We give out service pins, nametags, newsletters and certificates. The state gives out “volunteer of the year” award. Attached is the recommended recognition items.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/aWe do not have a separate budget for our volunteer program; expenses related to publicity, recognition and supplies needed for projects come from our normal operating and capital/rehab budgets for the Division of State Parks & Reservoirs.
JURISDICTIONREPLIEDCONTACT NAME
IOWAGinger Murphy
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESIowa DNR Office of Volunteer Services (OVS)
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aWe have opportunities for all duties for the entire agency. Most of the opportunities related to Parks are: campground hosting; mowing/maintenance; Friends groups; tree plantings; trash pick-up; etc. The OVS works with all areas of the Iowa DNR that also include Fisheries, Wildlife, Forestry, Air and Water Quality, Engineering, Shooting Sports, Hunter Education, etc.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/aOur database is under review – in the last 10 years we have averaged 141,151 hours from volunteers. The number of volunteers is not available due to an inconsistent method of counting people.
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESn/a
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/a1 full-time equivalent (FTE) with .25 FTE for administrative assistance
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aThe position works agency wide.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESThe campground hosts receive a free camping site and utilities (if available) during their volunteer time – there is no fee to enter Iowa State Parks. We try to recognize volunteers through press releases, recognition programs with a meal and certificates for some volunteer cohorts. Iowa DNR participates in the Iowa Governor’s Volunteer Awards to recognize outstanding volunteers each year..
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/a$0. Meals, awards, etc come from each individual Bureau with a wide variation of recognition, gifts, etc.
JURISDICTIONREPLIEDCONTACT NAME
KENTUCKYErin Wright
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESn/a
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aAmbassador: Meets and welcomes park visitors. Answers questions, gives directions and park related information including a history of the park and area. Campground Host: Provides assistance and information to campers, registers campers & provides some custodial services. Clerical Assistant: Provides typing, filing and answers phones, operates cash registers and can work in the sales area. Golf Volunteer: Golf Course Attendant: Monitors and controls play on golf courses and other duties assigned. Golf Maintenance: Provides maintenance and custodial services by helping to maintain greens, fairways and golf course in general. General Maintenance: Provides services to the park grounds and facilities, including custodial services. Food Service Attendant: Assists park staff with the delivery of food items to park guests. May require a food handlers’ permit. Horticulturist: Cares for plantings, designs and cares for flower/plant material arrangements. Assists with creating and maintaining flowerbeds, gardens and care for trees and other plant species. Photographer: Takes slides, photographs, digital photographs or videos of park facilities, special events and recreational activities. Program Specialist: Provides special guest programs such as recreational, interpretive or historical demonstrations. Researcher: Assists in research projects and/or data collection in historical, natural or other areas of the park operation. Resource Steward: Provides research data, field notes and information about natural areas of the park. Tour Guide/Docent: Conducts interpretive tours/talks at historical buildings, museums or other park features. Trails Steward: Provides routine maintenance and works on new trail construction. Groundskeeper: Provides park grounds with improvements in planting, painting, repairs and some custodial services.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/a600
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESn/a
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/aYES (?)
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aNo. It includes other job duties. Non-profit coordinator, recycling program coordinator, grant writer, assist with special events, etc.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESYes The following benefits are available at all state parks during the term of service of a volunteer:   · Two free pool passes · Discount at park gift shops · Discount at park dining rooms · Use of certain recreational facilities on the park · Nametag and shirt may be provided · Campground hosts receive one free campsite in the park campground during the duration of service · Golf course attendants receive certain golf privileges   To be eligible for these benefits you must work a minimum of ten (10) hours each week.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/aNo budget.
JURISDICTIONREPLIEDCONTACT NAME
MISSOURIJennifer Sieg
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESn/a
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aCampground hosts, trail workers, office help, interpreters, special events, groups, paid volunteers (paid by an outside source), court appointed – We accept volunteer help for about any job.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
n/aHere are our numbers for 2012: 2,849 (including our State Park Youth Corps, which was 440)
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESn/a
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
n/ayear-round
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
n/aOverall program – works out of central office – job description attached.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
YESOnly campground hosts – they get a free full-hookup campsite, up to $100 per month mileage reimbursement and a free camping coupon for each month they host. Unfortunately, our budget doesn’t allow some of the incentives for other volunteers that we used to offer.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
n/ano specific budget set aside for this
JURISDICTIONREPLIEDCONTACT NAME
MONTANA[1] Ken Soderberg
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
  
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
  
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
  
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
  
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
  
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
  
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
  
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
  
JURISDICTIONREPLIEDCONTACT NAME
NORTH DAKOTANina L. Pettys
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YES 
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aa. ND Volunteer Campground Host Program has been in operation since 1986. b. Hosts are scheduled in all 13 ND state parks from May 15 – Sept. 30 in sessions 4 – 5 weeks long. b. Maintenance volunteers are schedule as requested. c. In 2012 we started a trial WorKamper Program at 2 of our state parks. Both parks have WorKampers scheduled for this summer. d. Individual state parks also set up other voluteer oppurtunities as requested within their individual parks. ie. scout groups, school groups, park support groups, etc.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
 We average 1392 volunteers per year, which includes host, maintenacne, individual and group volunteers..
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESThe volunteer coordinator duties are assigned to a 3⁄4 time Administrative Assistant position and is year round.
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
 See above.
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
 One coordinator oversees the program for all ND state parks. We do not have a position description.   Specific duties are: • Develop and manage yearly plan of action for Volunteers in Parks (VIP) Program. • Place ads to recruit potential volunteers. • Respond to requests for application materials and general campground host information. • Accept applications, check references, select & approve, and contact potential volunteers. • Coordinate with park personnel for specific volunteer needs and placement. • Generate volunteer schedule for each camping season. • Provide proper paperwork to managers for volunteers. • Follow-up with personal visits to campground hosts. • Manage volunteer recognition schedule – purchase and administer awards, Manage VIP Program budget. • Maintain volunteer personnel and program files. • Maintain & track volunteer budget and records. • Evaluate VIP program each season. • Attend National Park Volunteer Coordinator Meeting. • Manange Volunteer Insurance Policy & payment of premium.  
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
 Campground Hosts and long-term volunteers receive the following incentive gifts: A. Free campsite with electrical, water, phone and sewer hook-ups. B. Free annual park entrance permit for the season; valid to be used throughout the ND Park System. C. Camping coupon for 10 free nights to use in the ND State Park System.   D. VIP Cap or Visor and name tags. E. Propane as needed or requested.   Year 1. Certificate of Appreciation signed by the Director and the Governor & VIP Mugs. Year 2. Engraved Plaque of Appreciation for hosts contributing more than one session the first year or on the second year. Each additional year will be added to the plaque. Year 3. Silk-screened Photo Album & Update plaque Year 4. Silk-screened Canvas Bag Chair per host & Update plaque Year 5. Camp Table & ND Horizons Magazine Subscription & Update plaque   Year 6. Camp Lantern & Update plaque Year 7. ND Style Gift Certificate- & Update plaque Year 8. Windbreaker Jackets & Update plaque Year 9. Cabella’s Gift Certificate- $55.00 & Update plaque Year 10. Engraved Key Chain and $50.00 Gas Card & Update plaque Year 11. Weathervane Gift Certificate & $25.00 Gas Card & Update plaque from (www.swenweathervanes.com) Year 12. Binoculars and ND Bird Book & Update plaque Year 13. Gas Card – $75.00 & Update plaque Year 14. Gas Card – $85.00 & Update plaque Year 15. Gas Card – $95.00 & Update plaque
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
 We spend about $5000.00 a year on volunteer program which includes volunteer insurance, ad placement and incentive gifts.
JURISDICTIONREPLIEDCONTACT NAME
OREGONTammy Baumann
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESn/a
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aOregon State Parks has several established engagement programs and also customizes engagement opportunities to provide volunteers with their desired experience or to leverage the specialized talent a volunteer may offer. A list of our established programs is attached for reference. Additionally, OPRD’s Stewardship Division has created a Citizen Science program to engage volunteer in wildlife monitoring projects and our Heritage Division has recently established a MentorCorp program to engage volunteers in assisting OPRD in providing consultative services to the community. We are revising the attached to reflect these new program offerings.  
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
 On average, OPRD engages 8,000 volunteers annually through direct engagement or through our Cooperative Association partners.
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
 Yes, OPRD employees 2 full time permanent Parks Volunteer Services Specialists. Both positions are located in the HQ office and oversee the statewide program. These positions would in close partnership with field staff who provide on the ground placement and supervision of volunteers.
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
 See above.
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
 See above.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
 OPRD’s recognition program includes service pins (hosts), annual and biennial recognition awards (hosts & Friends groups), signs (hosts & adopt a park partners), and annual recognition events with gifts. Laws and agency policy do allow OPRD to waive day use fees for those providing volunteer service, during the time in which they are serving. Additionally, a park may waive overnight   camping or other such fees in lieu of service using a formula defined in policy.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
 The Services and Supplies budget for Volunteer Services has fluctuated between $65,000 – $85,000 per biennium.
JURISDICTIONREPLIEDCONTACT NAME
PENNSYLVANIARyan Dysinger
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YESThe Pennsylvania Department of Conservation and Natural Resources has volunteer coordinators in the Bureau of State Parks, the Bureau of Forestry, and the Bureau of Topographic and Geologic Survey.  
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
n/aPA State Parks has numerous types of projects volunteers may participate in, please see the following link: https://www.volunteers.dcnr.state.pa.us/ProjectTypes.aspx. Volunteers are also encouraged to contact one of the Bureau of Forestry’s 20 District offices and the Bureau of Topographic and Geologic Survey main office in Middletown, PA for specific volunteer opportunities.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
 3,264 individual volunteers logged hours in Pennsylvania State Parks in 2012, 510 group volunteers logged hours in state parks in 2012.
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YESState Parks have a coordinator in our Central Office who oversees field requests and training and an IT developer to administer the software and also field coordinators at each of our four regional offices and at some of our field park offices. The Bureau of Forestry has coordinators at each of its 20 District offices. The Bureau of Topographic and Geologic Survey coordinator is the Chief of the Geologic Mapping Services and the Administrative Officer.  
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
 All positions are full time year round positions, however the Conservation Volunteer duties are one of several program areas and responsibilities for each coordinator. Position descriptions vary but typically the individuals who are coordinators are either Park Managers, Environmental Education Specialists, Foresters, or a Geologist or Administrative Officer and handle a host of other duties not related to the volunteer program.
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
 The Central Office coordinator manages and oversees the statewide State Parks program as does the Recreation Department coordinator for the Bureau of Forestry, however each State Park, Forest District office and the Topographic and Geologic Survey office directly oversee volunteer activities at their individual locations. Please see attached word document.
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
 Pennsylvania State Parks does recognize its volunteers, please see attachment.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
 We do not have a specific line item in our budget specifically for the Volunteer program. It is managed, along with many other programs by our Park Operations and Maintenance Division
JURISDICTIONREPLIEDCONTACT NAME
SOUTH DAKOTAEmilie Miller
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YES 
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
 Both on-site and commuter positions: Campground hosts, maintenance, programs/events, campground attendants, visitor center, office, special projects, general volunteer
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
 450
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YES 
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
 Year-round as a portion of our Marketing Specialist’s duties.
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
 Overall coordinator. Duties part of Marketing Specialist position, summarized as oversee the statewide volunteer program in the position description
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
 Yes, summary attached
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
 No set budget; it comes out of our promotion/marketing monies
JURISDICTIONREPLIEDCONTACT NAME
WYOMINGShelly Morrell
Question: Does your organization have an official volunteer program?
YES/NOCOMMENTS
YES 
Question: What volunteer opportunities exist within your organizations?
YES/NOCOMMENTS
 Site Hosts, Docent/ Program Leaders, Trail Building/Maintenance Worker, Special Events Assistants…..specific sites might have more specific volunteer opportunities …those are the ones I can think of immediately.
Question: On average, how many volunteers do you have annually?
YES/NOCOMMENTS
 496 in 2012, 633 in 2011
Question: Do you have a volunteer coordinator position?
YES/NOCOMMENTS
YES 
Question: Is the position year round or seasonal?
YES/NOCOMMENTS
 Full-time permanent year-round since May 2010
Question: Is the position park specific or do you have a coordinator to oversee the overall program?
YES/NOCOMMENTS
 Statewide Volunteer Program Coordinator assists field staff who work with volunteers
Question: Do you give volunteers anything in exchange for their contribution (e.g. recognition program, free entry, or camping)?
YES/NOCOMMENTS
 Based on contribution levels, we give appreciation gifts- folding camping chairs, stadium fleece blankets, t-shirts, ball hats, fleece vests, tote bags, mugs, for example.
Question: What budget do you have for the volunteer program (not including staff salaries)
YES/NOCOMMENTS
 2010-2011 biennium- $50,000; for 2012-2013 biennium- $10,000

Response Rate: 2/13 for 15%

Key Findings:

  • Volunteers for Parks are often provided with insurance while they are volunteering and are normally given some sort of a thank you such as a Tim Hortons Gift Card

Future Questions to Ask:

  • Revisit the question of structure of volunteer programs in the future to hopefully capture more responses.

Links to Resources:

N/A