2015 Visitor Services Director Positions

2015 Jurisdictional Scan: Visitor Services Director
Does your jurisdiction have any examples of job descriptions for Directors (or Executive Director) Positions for Visitor Services/Visitor Experience?
JURISDICTIONREPLIEDYES/NOCONTACT NAME
B.C PARKSYESNot Available
COMMENTS: Sent Parks Executive Director Visitor Services description, see resources below
ALBERTA PARKSX  
SASKATCHEWAN PARKSInquiring Jurisdiction Twyla MacGougall
COMMENTS: Original Email (CPC Request): Saskatchewan’s Assistant Deputy Minister for Parks has requested our assistance in providing examples of job descriptions for Directors (or Executive Director) Positions for Visitor Services/Visitor Experience.   Many FPT park agencies have positions with similar titles, and it would be greatly appreciated if you could share a job description with Ms. MacDougall <twyla.macdougall@gov.sk.ca> and myself as soon as possible.
MANITOBA PARKSX  
ONTARIO PARKSNOBruce Bateman
COMMENTS: Does not have any such positions in organization
SEPAQ (QUEBEC)  X  
NEWFOUNDLAND & LABRADORX  
NOVA SCOTIAX  
PARKS NEW BRUNSWICKX  
P.E.I PARKSX  
GOVERNMENT OF NORTHWEST TERRITORIESNOTara Tompkins (for Richard Zieba)
COMMENTS: We just have a Director of Tourism and Parks
NUNAVUT PARKSX  
YUKON PARKSNODan Paleczny
COMMENTS: We don’t have any such director positions in our organization
PARKS CANADAX  

Response Rate: 3/13 for 23%

Key Findings:

  • Most jurisdictions that responded did not have a Director of Visitor Services/Experience or a position they deemed similar

Future Questions to Ask:

  • Would a Director of Visitor Services/Experience be a valuable addition to your jurisdictions team?
  • Have jurisdictions with Directors of Visitor Services/Experience noticed a significant benefit to their results?
  • What steps would need to be taken to create such a position within a jurisdiction? What kind of resources would be required?

Links to Resources: